#4

Ist time I got asked by customer, i wonder why?

Is my English is too bad?
Or.. Might be my English not like particular Malaysian?


When 2nd time asked with same question,,,
I desperately want to know the answer!

Cust: Are you Malaysian?
Me: Yaa. But, may I know why U ask me such question, Dr Charles?
Cust: Hahaha.. U sounds like Philippine.
Me: (^.-) Seriously? Hahaha..
Cust: Or Sabahan or Sarawakian...
Me: ???????


I will asked for 101% discount if I found ur clinic doc! :)

SOmething inside

I'm not in the mood to write but i want to make a record here.

I really felt uneasy right now!

i'm officially using my brother's car
so, at the same time he got no car to bring his wife out!

Our plan to go to Rawang was suddenly cancelled when my Abang came and ask whether it's possible if go by myself?

I just say "YES" but the truth is i was still in front of TV right now.

Ya Allah... Why i felt something inside?
Please help me Ya Allah!
I do not have enough money to buy a car.
I do not believe i can survive if i rent the room too.

I want to cry! And of course the tears already ran out from the dark brown eyes!

#3

Thing that I really hate right now is;





When I easily did not perform solat.
Today was the worse when the entire plaza ran out of water.
And I hate the moment!

#2

Hari berganti hari...
Keselesaan di Vads semakin dirasa.
Alhamdulillah...
Syukur aku diberi peluang untuk merasai keselesaan ini.

Tapi perangai "loqlaq" tu masih ada.
Lepas je jam 12 am,
otak dan mulut kelihatan seperti sudah tidak serasi bersama.
&&oksigen tak cukup kot&&

Masalah paling kritikal adalah bila aku lupa bahasa apa yang digunakan oleh customer lepas letak "hold mode"


boloq pilihan:
1) miss, can i get ur IC address? (instead of IC Number)

#1

Today (yesterday actually) was my 1st day hit the floor as a Streamyx Customer Service Representative.

I got a very sweet-helpful-helpful Team Leader.
Thanks Allah..

But...

I got a fucking-bullshit customer at 12.30 am!

&&Remark&&
dia boleh maki cakap aku bodoh, babi dan bongok

Actually i do maki him back, but during mute call.

As i agree to jump into this kind of world, i have to prepare myself; Mind and physical also the bloody tears to "meet" those kind of Bodoh-Sombong-Bajet-Pandai customer.

Allah, please give me strength to face this situation :(

Dear,

I am glad i had the opportunity to get know you.
i always think that you did not aware of myself
but when the time I really2 need someone,
you show yourself.

I miss your company. I miss our moment at Putrajaya yesterday.
Even though you stress enough, but you still hear to my problem.
Thanks a lot!

Big Failure

I do not even expect that i will splendidly failed the OJA!
BINGO!

however, i'm going to sit for second OJA tomorrow.

"Air mata saya sudah tidak mampu dibendung lagi.
selebat hujan yang melimpahi bandar Kuala Lumpur petang tadi."

The day had passed by

The thing that i fear most during this training session was OJA.
also known as On Job Assessment!

When u r doing OJA, means u r Live without buddy beside u.
It was amazing because this is the time u have to prove urself!

I was a little bit shake with my capability in handling customer regarding to the Streamyx problem at first.
But, as time flew by....
I felt nothing.
Even when i make a BIG mistake.
Muahahaha~

I said to myself;
"Kalu ado rezeki, ado la"

Seriously.. It was tired pushing urself do the thing that u are forced to do!

Hidup Tak Selalunya Indah

Perjalanan hidup sebagai trainee di VADs semakin hampir ke penghujungnya.

Isnin ini akan menjadi penentu bagi segalanya.

Tapi aku seperti merasakan Isnin adalah hari terakhir aku di VADS.

Aku pun hairan sejak bila Rahimah Abdul Razak ni pandai berputus asa.

Haish..

Mungkin sejak jadi tua kot.

Suka atau duka,

hidup mesti diteruskan...

semoga lelehan air mata akan menjanjikan yang terbaik buat aku.

Amin~

Last Battle

The schedule haven't out yet. So i do not when is my OJA test should be!
Last Friday was my first time on air. LIVE!
Fear was my best friend at that time.
Everyone should felt the fear when doing new thing right?

I had to face various type of customer.
One thing in my mind;
"Is people had to broke their telephone set, streamyx, etc everyday?"

Haiyya!

QA department had taped our call on that day.
My luck was good on that day.
QA had taped one of my best call!
That's mean my result mus be awesome!
Yes it was!

"Unfair for the others, kan?" :P

Past is past.
What i really need now is the strength for next week.
I have another 2 days of reverse buddy!
And the rest must be independent!
Duduk dengan handset sendiri!

I pray for my splendid action!!!